SERVICES
ENGRAVING
At ECH Jewelry, we offer an engraving service that allows you to personalize your piece with a message, a name, or a date.
The feasibility of engraving and the number of characters depend on each model, so we invite you to contact us for detailed information.
Please note that personalized pieces engraved upon request cannot be returned or exchanged, and that this service may involve an additional cost.
CARE TIPS
Like all precious creations, every ECH Jewelry piece is delicate and should be handled with care.
To preserve its beauty for as long as possible, we recommend following our care instructions and best practices.
Discover all our expert tips and tricks.
SIZE GUIDE
To find the size that best fits you, please consult our size guides available on each product page.
You can also download the complete guide below:
AFTER-SALES SERVICE — REPAIR REQUEST
To request a repair or maintenance service, please contact our Customer Care team.
Our experts will assess the issue and propose the most suitable solution to restore your piece.
E-boutique benefits
PERSONALIZED CARE
An ECH Jewelry advisor is available by email to assist you with any inquiries.
COMPLIMENTARY DELIVERY & RETURNS
ECH offers complimentary delivery and returns on all online orders.
EXCLUSIVE PACKAGING
Your ECH order will arrive in our signature, exclusive packaging.
PAY IN INSTALLMENTS
Pay in 3 installments with Alma.