YOUR PURCHASE
THE ART OF GIFTING
The signature ECH Jewelry box allows each client to enjoy a truly unique experience.
Every ECH creation ordered online is presented in an exclusive case and a tailor-made box crafted in the Maison’s signature tones.
You may also add a personalized message to your order.
Discover our curated selection of gifts and find the perfect piece to offer — or to keep.
DELIVERY & RETURNS
We deliver across the Eurozone (Schengen area).
Your order will be delivered within 2 to 7 business days.
If engraving is requested, the delivery time may be extended by up to 10 additional days.
On the official ECH website, exchanges and returns are free, simple, and secure.
Our team will contact you to arrange the collection at your preferred address.
For more information, please visit our Frequently Asked Questions section.
SECURE PAYMENTS & WARRANTY
Payments for your ECH Jewelry order can be made by credit card (Visa, American Express, Carte Bleue, Mastercard, Eurocard) or via PayPal or Stripe.
All online transactions are protected through the 3D Secure system, ensuring maximum safety.
Purchases made on our official website or through one of our authorized retailers are covered by the ECH Jewelry warranty.
Each jewel is accompanied by a warranty card placed inside its case, specifying the details, date, stamp, and signature of ECH Jewelry or the authorized distributor.
For further information, we invite you to consult our Frequently Asked Questions section.
E-boutique benefits
PERSONALIZED CARE
An ECH Jewelry advisor is available by email to assist you with any inquiries.
COMPLIMENTARY DELIVERY & RETURNS
ECH offers complimentary delivery and returns on all online orders.
EXCLUSIVE PACKAGING
Your ECH order will arrive in our signature, exclusive packaging.
PAY IN INSTALLMENTS
Pay in 3 installments with Alma.