Delivery

Deliveries are free for all purchases.

All of our deliveries are carried out in collaboration with DHL (a leading company in the sector) to ensure that they reach our customers in the best condition.
We remind you that for sales outside the European Union, the Canary Islands, Ceuta and Melilla, customs duties may be payable from the import of products to the country or region of destination. These expenses must be borne by the consumer.

Fort the jewelry pieces which are currently in stock, the delivery to EU countries takes on average from 3 to 5 business days. This does not include weekends, holidays and any unforeseeable delays on the courier’s end (weather, volume, traffic,
etc).

For countries or countries outside EU, delivery may take up to 10 business days.

For the jewelry pieces which are not in stock and are available on order, the production and delivery terms are up to 60 days. The exact terms of delivery will be specified by your personal manager. In the case that the delivery time is not suitable for you, you can cancel the order and get a 100% refund immediately.

Feel free to ask any questions to our team at web@echjewelry.com