What do we mean by modular jewelry made in ECH JEWELRY?
Modular High Jewellery is a new type of jewelry that allows the user to create different pieces by using a Core Key to join and separate the Bases (Rings, Bracelets, Necklaces and Earrings) and the different Icons (Insects, Gems & Connects).
The Core Key is very easy to use and fits all ECH Jewelry pieces thanks to the unique Core System; it is the centerpiece of your modular jewelry, produced in steel or titanium, which allows it to shape and hold all the elements together firmly and securely.
How can I start designing my own jewelry?
Start by choosing a jewelry base (Ring, Bracelet, Necklace or Earring) together with oneor more Icons depending on the piece.
We have three collections of Icons (Insects, Gems & Connects) each of which tells adifferent story and can be mixed and matched to create a unique and personalizedpiece. You can also place the Icons in the position (up to 6 different) of your choice usingthe core key, included in your order. If you are not convinced by the position you havechosen, don’t worry at all, with the core key you can change the rotation of your Icon atany time.
We know that you like surprises, so we recommend that you buy several Icons together with your favourite Base to get a greater variety of jewelry sets.. All our jewelry is compatible with each other.
How do I know what size ring to buy?
In the product sheets we show you the equivalence table of the different size guides depending on where you live. If you still don’t know your size, please contact our expert jewelers privately and we will advise you individually.
When can I get my jewelry?
Our jewelry advisors will inform you personally about the delivery time of your jewelry.
What do I do if I lose the key to my ECH jewelry?
If you lose your core key, you can contact our Jewelry Design service to obtain a new one (*).
What kind of guarantee does the company offer?
At ECH JEWELRY we want you to always be proud to enjoy our jewelry, which is why we offer a limited lifetime warranty. If for any reason you are not satisfied with your purchase, please contact us and we will do everything we can to make you proud of your jewelry.
What is the return or exchange process?
You can return or exchange the product within 30 days from the date of receipt. For more information, please see our return and exchange policy on our website.
What materials are used in the manufacture of modular jewelry?
Our modular jewelry is made from the highest quality materials, such as: gold, titanium, surgical steel and precious stones, all our materials are carefully selected to guarantee the quality and durability of each piece, comply with the demanding European quality standards and are verified in approved laboratories.
In addition, we ensure that all our materials come from sustainable sources. We use recycled materials wherever possible, and work with suppliers who meet sustainability standards in the production of new materials. Consequently, we also strive to reduce our waste and minimize our carbon footprint at all stages of the production process.
How do you ensure ethical honesty in your jewelry brand?
Ethical honesty is a core value in our brand, we ensure that everyone involved in the jewelry production process, from suppliers to artisans, work under fair and ethical conditions. In addition, we are committed to transparency and honesty in all our business practices.
How can I contact the Jewelry Designer / Assessor service?
You can contact our Jewelry Designer department through our website, email or phone for any personalized advice on genuine outfits and other tips from our jewelry, we will be happy to assist you in every step of your experience.
Does my ECH JEWELRY jewelry need any special care?
Follow our instructions in the Care section and your jewelry will always look as good as the first day.